We are very proud of our contented regular customer base, want to see what they have to say? Take a look at our customer testimonials page. We offer embroidery, print an transfer or a large range of our available products and are always doing their best to get your products to you on time. With over 3,400 products available to purchase, you're sure to find what you're after, but if you're looking for advice in choosing whats right for you, our expert and friendly staff are ready to help you. Payments are 100% secure on the Head 2 Toe Web site. No card details are stored or kept by us and we only authorise the taking of payments once we are sure we can supply the goods ordered.
Your satisfaction is important to us. If any item does not meet your expectations, you can return it within 14 days of purchase in an unused, resalable condition together with the original sales receipt and receive a replacement or refund*. Unfortunately for reasons of health and safety, earpieces, Stab Vests and skeletal upgrades can not be returned unless they are faulty. This does not affect your statutory rights. Please contact us before goods are sent to obtain a returns number. This number will need to be written on the sales receipt enclosed with the returned goods.
Returns should be sent to:
Head 2 Toe Security
Unit 11, Wessex Trade Centre
* Please note that items returned that do not meet the criteria for refunds and exchanges will be actioned at our discretion and will be subject to a 10% handling charge. Refunds or exchanges will be actioned within 7 days of receipt, we will credit your original method of payment, excluding postage & packing and handling charges if appropriate.
We strongly advise that returned packages valued over £50.00 should be insured, with the sender's name and address clearly marked. Consider sending items of lesser value by Recorded Delivery. It is the sender's responsibility to ensure that any goods returned arrive safely, Head 2 Toe cannot be held responsible for returned goods that get lost in the post.