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FAQ's

Is your website secure?
Our website is 100% secure with secure certificate authenticated by Thawte.

How do I subscribe to your Email Newsletter for information about New Products and Special offers?
Simply enter your email address in the Mailing Lists box found on the home page of our website. Once you click Sign Up, you can then choose to enter more details that will allow us to send you more specific information.

If I need assistance or information can I telephone and speak to anyone?
Yes Normally our Poole head office/store is open from 7.30am - 5.30pm Monday - Friday, 8.00am - 12.00pm Saturdays, closed Sunday and on all Bank Holiday weekends. However, due to Covid19 we are currently only open Monday - Friday from 9am until 5pm. If we are busy in the shops we may not be free to answer the phone, so you may need to call back.

Do you despatch orders outside the UK?
Yes we do. If you ring or e-mail us we can advise you as to the carriage charges and the time it is likely to take for you to receive your order.

What are your shop opening times?
In Poole, NORMALLY we are open Monday - Friday 7.30am - 5.30pm, and Saturday 8.00am - 12.00pm. Poole store does not open on the Saturdays of Bank Holiday weekends. Sorry we are closed on Sundays and Bank Holidays. Currently due to Covid-19 we are only open Monday - Friday from 9am - 5pm

How many days does it take for an order to be delivered?
Orders are normally despatched the same or next working day, depending on when the order is placed. Orders placed after 1.p.m. may not be despatched the same day The only exception is body armour which is often despatched from the manufacturer. Depending on the value and size of the order, it will be despatched by First class post, First class signed for or courier. All orderes are unfortunately in the hands of the delivery company and normally arrive the next working day but weather and industrial action and Christmas sometimes delay things!!

Is your website secure?
Yes The web site is secure. We use SagePay - previously know as protex.

Hi, how much P&P do you charge for Stab Vests?
The Max Charge for any UK delivery is £10 via courier.

How much does it cost to ship to the USA
It depends on what you are wanting to buy as the weight of the products varies. E-mail us your requirements and we can get a price for you.

Do you provide logo printing on Product Code HV127.
Yes we can. We would need to see a JPEG or equivalent to be able to confirm if it is ok and the cost.. e-mail info@head2toesecurity.co.uk with your requirements and we can get back to you.

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